Return & Refund Policy
Return Policy
KB Services Private Limited (KBSPL)
Effective Date: 09/03/2025
At KB Services Private Limited ("KBSPL," "we," "our," or "us"), we aim to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the product within 2 days of delivery, subject to the terms and conditions outlined below.
1. Eligibility for Returns
The item must be in its original, unused condition with all original packaging, tags, and accessories.
Proof of purchase (invoice or receipt) is required.
Products that are damaged due to misuse, improper handling, or external factors are not eligible for return.
Certain items, such as perishable goods, personalized products, and digital downloads, may not be eligible for return.
2. Return Process
To initiate a return, please follow these steps:
Contact our customer service team at [Insert Contact Email/Phone Number] within 2 days of receiving the product.
Provide your order details and reason for the return.
We will guide you through the return process, including shipping instructions if applicable.
3. Refund & Exchange Policy
Once your return is received and inspected, we will notify you of the approval or rejection of your return.
If approved, you may choose a refund or exchange for another product of equal value.
Refunds will be processed within [Insert Number] business days and credited to the original payment method.
Shipping fees are non-refundable, and return shipping costs may apply.
4. Exceptions & Disputes
If a product is defective or incorrect, we will cover the return shipping costs.
KBSPL reserves the right to reject returns that do not meet our return policy criteria.
For any disputes, our customer service team will work towards a fair resolution.
5. Contact Us
For return-related inquiriy